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WORKING
WhatsApp, SMS & Campaigns
Most of what a clinic sends is automatic: a reminder, a confirmation, a report, a link. The rest is a campaign. Both go through the same queue.
Licensed separately
WHAT IT DOES
Everything the clinic sends.
WhatsApp per clinic
Each clinic sends on its own WhatsApp number and its own token — never a shared one.
Three SMS providers
Selectable separately for local, international and advertising traffic, so each kind goes the cheapest sensible way.
Or the clinic’s own SIM
A paired Android handset can send the clinic’s messages from its own number, drained from a queue.
Bots that answer
Keyword trees with groups and media messages, and separate copy for registered and unregistered numbers, in English and Arabic.
Campaigns by tag
Compose, attach contents, pick an audience by tag, choose the channels, and start sending.
Queues that retry
Thirty at a time, marked sent only on success, so a failure comes back around instead of vanishing quietly.
Links and payment links
Short links, magic links and membership payment links go out the same way.
ONE DETAIL WORTH KNOWING
Copying one clinic’s configuration must not copy its WhatsApp.
When a new clinic is set up from an existing one, the tooling that writes its configuration deliberately blanks the messaging keys instead of carrying them across. It is a one-line refusal with a large consequence: without it, a brand-new clinic would silently start sending as somebody else’s number, to somebody else’s customers.
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